Customized Conversational AI by LXR InfoTech
Meet Lexi, the chatbot your customers will enjoy talking to.
Deliver instant, intelligent, on-brand help across every channel. Lexi combines generative AI with the knowledge, safeguards, and workflows your business needs.
REQUEST A DEMOEXPLORE FEATURESBuilt around your business
Every conversation can move your customer forward.
Lexi is not a one-size-fits-all bot. We customize its knowledge, tone, integrations, and workflows so it becomes a capable extension of your team.
Natural, multilingual conversations
Understands intent, key entities, typos, and casual phrasing, then replies naturally in more than 20 languages.
Knowledge that works for you
Answers directly from your FAQ and knowledge base, with rich media, suggested actions, and generative AI responses.
Ready on every channel
Provide one consistent experience across your website, WhatsApp, mobile app, voice, and the channels your customers already use.
Lexi in action
Turn every customer question into a useful next step.
Give people fast answers, relevant recommendations, and a direct path to booking, buying, or speaking with a specialist.
- Automated answers grounded in your business knowledge
- Smart suggestions, rich replies, and quick actions
- Seamless escalation when human expertise is needed
What Lexi can do
Designed for conversations that deliver results.
From the first message through resolution, Lexi makes service faster, more personal, and easier to measure.
Multi-turn context
Maintains context across exchanges for a coherent, human-like dialogue.
Personalization & memory
Uses profiles and past interactions to create continuous customer experiences.
Sentiment & engagement
Recognizes customer sentiment and proactively starts helpful conversations.
Live agent handoff
Escalates complex cases smoothly, transferring the full conversation context.
Workflow automation
Triggers back-end workflows and RPA tasks directly from the chat.
Business integrations
Connects to CRM, payments, calendars, authentication, APIs, and webhooks.
Analytics & learning
Captures conversation history and insights to improve performance over time.
Voice-ready service
Supports voice-to-text and text-to-voice for hands-free accessibility.
Enterprise confidence
Powerful AI, with your customer trust at the center.
Lexi is engineered for organizations that need engaging experiences without compromising privacy, security, or control.
- Consent-driven data handling and deletion on request
- End-to-end encryption in transit and at rest
- Authentication with password, OTP, or Single Sign-On
- Built to support GDPR, HIPAA, and regulatory requirements
- Customizable widget, personality, and brand experience
Make every customer conversation count.
See how a customized Lexi chatbot can support your customers, teams, and growth goals.
TALK TO OUR AI TEAM